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Insurance News

Life Claims Inquiry Puts Delays Under Fresh Scrutiny
Life Claims Inquiry Puts Delays Under Fresh Scrutiny
05 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has put renewed attention on how Australian life insurers manage longer-running claims, finding that avoidable gaps in information requests and customer communication can add pressure to already complex total and permanent disability and income protection matters. - read more
Life Insurers Move to Rewrite Code After Review
Life Insurers Move to Rewrite Code After Review
29 Oct 2026: Paige Estritori
Australia’s life insurance industry has moved into the next phase of reform after the Council of Australian Life Insurers released its response to the 2026 review of the Life Insurance Code of Practice. For businesses that use key person cover, the development matters because the code influences practical standards around communication, underwriting explanations, claims handling and support for customers dealing with difficult circumstances. - read more
Compliance Warnings Put Key Person Cover Quality Back in Focus
Compliance Warnings Put Key Person Cover Quality Back in Focus
16 Sep 2026: Paige Estritori
Australia's life insurance sector has received another reminder that compliance quality is not an abstract issue. The latest Life Insurance Code compliance reporting points to persistent weaknesses in how insurers communicate with customers, manage claims milestones and maintain controls when service pressure rises. - read more
Why Operational Resilience Now Matters for Key Person Cover
Why Operational Resilience Now Matters for Key Person Cover
09 Sep 2026: Paige Estritori
Australia’s life insurance sector is entering a more demanding phase of operational risk oversight, with APRA’s CPS 230 standard now shaping how insurers manage service disruption, outsourcing, technology failures and critical business processes. While this may sound like a back-office regulatory issue, it has practical consequences for businesses that rely on key person cover to protect cash flow, debt commitments and continuity planning. - read more
Life Insurance Articles

Protecting Your Startup: Understanding Keyperson Life Insurance Options
Protecting Your Startup: Understanding Keyperson Life Insurance Options
Keyperson life insurance is a special type of coverage designed to protect businesses against the financial impact associated with the loss of a key team member. Essentially, it acts as a safety net for companies, ensuring that the sudden loss or absence of crucial personnel doesn't jeopardize business operations or continuity. - read more
The Role of an Insurance Broker in Securing Keyperson Insurance Coverage
The Role of an Insurance Broker in Securing Keyperson Insurance Coverage
Keyperson insurance is a type of business insurance designed to protect companies from financial losses that may occur due to the sudden loss of a crucial team member. This insurance policy provides a financial safety net that companies can rely on in difficult times, ensuring continuity and stability. - read more
Key person insurance cover options: life, TPD and trauma explained
Key person insurance cover options: life, TPD and trauma explained
Key person insurance can help a business manage the financial impact of losing a critical person through death, total and permanent disablement or a serious illness, depending on the policy. This guide explains how key person life insurance, TPD insurance and trauma insurance differ, and what Australian businesses should consider when comparing cover options. - read more
Key person insurance and buy-sell insurance: how they differ
Key person insurance and buy-sell insurance: how they differ
Key person insurance and buy-sell insurance can both form part of business protection planning, but they solve different problems. One helps the business absorb the financial impact of losing a critical person; the other helps fund ownership transfer under a succession agreement. - read more

Knowledgebase
Umbrella Policy:
An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.