Hostplus and MetLife Australia Renew Group Insurance Partnership

Since the inception of their partnership in 2013, Hostplus and MetLife have collaborated to offer cost-effective group insurance solutions, including Death, Total and Permanent Disablement (TPD), and Income Protection cover. The extension of this partnership is expected to unlock new opportunities to elevate servicing models across claims and underwriting, ultimately delivering stronger outcomes for members.

Hostplus CEO David Elia highlighted the benefits already realised through this collaboration, such as lower premiums, improved insurance terms, and a more personalised claims experience. He emphasised that the extension provides a pathway to further strengthen the collaboration and deliver an innovative and enhanced offering to members.

MetLife Australia CEO Richard Nunn echoed this sentiment, stating that the partnership reflects a shared vision to deliver meaningful insurance experiences that support members when it matters most. He noted that MetLife's focus on becoming a leading digital insurer aligns with the goal of providing seamless, personalised insurance experiences to Australians.

Through this extended partnership, Hostplus and MetLife aim to transform the insurance service model by moving toward a more personalised and member-focused experience. This includes providing insurance benefits at a lower cost and offering dedicated relationship management throughout the claims process, reinforcing their commitment to service excellence.

For Hostplus members, this extension means continued access to essential support during life's most challenging times, with the assurance of financial security through tailored insurance solutions.